At Christmas Lights Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website festivelightsdeals.com or make a purchase from us.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our privacy practices.

1. Information We Collect

We collect information that helps us provide our services and improve your shopping experience:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment information.
  • Transaction Data: Details about purchases you make through our website, including products ordered, payment method, and transaction amount.
  • Technical Information: IP address, browser type, device information, and pages you visit on our site.
  • Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders for Christmas decorations, LED lights, and other products
  • Provide customer support and respond to your inquiries
  • Send order confirmations, shipping notifications, and transaction updates
  • Improve our website, products, and customer experience
  • Prevent fraud and enhance security of our transactions
  • Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information with:

  • Payment Processors: Such as credit card companies and PayPal, to securely process your payments
  • Shipping Providers: To deliver your orders to your address
  • Service Providers: Companies that help us operate our website and business (e.g., hosting, analytics)
  • Legal Authorities: When required by law or to protect our rights and safety

All third parties are required to maintain the confidentiality and security of your information.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All credit card transactions are encrypted using SSL technology
  • We do not store complete credit card details on our servers
  • Data is stored on secure servers with limited access
  • We regularly review and update our security practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we work diligently to protect your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability (receiving your data in a structured format)

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality and transaction processing
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to display relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Postal Address: 77 Old Tenterfield Road, TUNGLEBUNG, AU 2469

We aim to respond to all legitimate inquiries within a reasonable timeframe.