Our Delivery Promise
At Christmas Lights Store, we understand that the magic of Christmas is all about timing. That’s why we’re committed to ensuring your festive decorations arrive promptly and safely, no matter where you are in the world. Our delivery services are designed to bring joy directly to your doorstep, helping you create unforgettable holiday memories without delay.
Quick Tip: For the smoothest delivery experience, please double-check your shipping address during checkout and ensure someone is available to receive your package. This helps avoid any delays in bringing your Christmas cheer home!
Shipping Options
We offer two convenient shipping methods to suit your needs and ensure your Christmas lights and decorations arrive in perfect condition:
1. Standard Shipping
Ideal for those who want their items a little quicker, our Standard Shipping option uses reliable courier services like DHL or FedEx.
- Cost: $12.95 flat rate
- Delivery Time: 10-15 business days after dispatch
- Best For: Customers who want faster delivery and real-time tracking
2. Free Shipping
Perfect for budget-conscious shoppers who are planning ahead, our Free Shipping option uses EMS for reliable delivery.
- Cost: Free on orders over $50
- Delivery Time: 15-25 business days after dispatch
- Best For: Larger orders and early planners who want to save on delivery costs
Remember: All orders are processed within 1-2 business days before dispatch. During peak holiday season (November-December), please allow extra time for processing due to high demand.
Global Reach with Local Care
Based in Tunglebung, Australia, we proudly ship worldwide to help families across the globe create their winter wonderlands. However, please note that we are unable to deliver to some Asian countries and remote regions due to logistical constraints. If you’re unsure about delivery to your location, feel free to contact our customer care team for assistance.
Wherever you are, from bustling cities to quiet country towns, we’re dedicated to bringing our sustainable, energy-efficient Christmas products to your home with care and reliability.
After Your Order Arrives
We want you to be completely delighted with your Christmas decorations. If anything isn’t perfect, we offer a hassle-free 15-day return policy from the date of receipt. Simply contact us at [email protected] to arrange returns or exchanges.
Our team is here to ensure your holiday decorating is as magical and stress-free as possible, from the moment you order to when you switch on those beautiful lights for the first time.
Have Questions?
Our friendly customer service team is always here to help with any delivery inquiries. Contact us at [email protected] and we’ll be happy to assist you.
From our family to yours, we wish you a joyful holiday season filled with light, love, and magical moments. Thank you for trusting Christmas Lights Store to help create your Christmas magic!